Home About Us Healthy Living News Events Calendar Photo Gallery About Mental Illness Family Services Contact Us
Family Services - Listening

Do you remember the last time someone listened to you? I mean really listened to you with their undivided attention. How did you feel? I can only guess that it was a positive experience for you and that you felt important, respected and understood. Becoming a good listener is a skill that takes practice. It is essential if you really want to be able to communicate effectively with others. After all, communication is not just about talking. Listening is more than being physically present and nodding your head when someone is speaking. Active listening means showing someone 100% interest in what they are saying. Many misunderstandings and arguments evolve from situations where someone has not been heard. Sam Horn offers some very practical tips on how to become a better listener in her book "Tounge Fu!".

  • Look at the person. You can't listen and do anything else at the same time. Put down anything you are working on or doing. These body movements say, "This can wait, you are more important". Your actions let the other person know he/she is your top priority.
  • Lift your eyebrows and establish eye contact. Put an expression of interest on your face. If your eyes wander your mind will too. If your face is slack, your level of interest will be the same.
  • Lean forward and adopt an attentive posture so you're leaning slightly towards him/her. You are showing the other person that you are here for them, and reaching out to them.

Sam Horn further mentions that listening is more than just waiting for your turn to speak. Learning to be an active listener takes time to learn the skill and to practice. Once you use it everyday, it will become very natural for you. By learning to be a better listener you are giving a great gift to others: the gift of respect, self-esteem and importance.