Home About Us Healthy Living News Events Calendar Photo Gallery About Mental Illness Family Services Contact Us

Family Services - Crisis Management

Crisis Management:

  • The #1 rule when in doubt as to whether it is a crisis is..get help. It is better to err on the side of caution.
  • Dangerous, threatening, violent, self harming, destructive or suicidal behaviour (should be a link here to some suicide warning sign resources or list them here)
  • Strange, unusual behaviours or thinking, and symptoms that are new or have increased in severity.
  • Conditions that when failing to take medication may be causing significant physical, mental or emotional harm.

What to do in a crisis:
If your ill relative has a pre-written crisis plan, follow it. If not:

  • Ensure the safety of everyone in the house
  • Call 911
  • Take them to the hospital ER
  • If requesting police services, ask for a HELP team member
  • Contact their PACT or CMHA worker if they have one
  • Try to remain calm and allow the ill person the space he/she needs
  • Explain your concerns, observations, and experiences to the police or ambulance staff when they arrive
  • Look after yourself by using stress management techniques and seeking help if necessary. Chatham Kent Family Network is there to help family members by calling during the day at 436-6100 x 222.